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Worcester Citizens Advice Bureau & WHABAC

Is a local charity providing free, confidential and impartial advice and campaign on big issues affecting people's lives.

Our goal is to help everyone find a way forward, whatever problem they face. We are part of the Citizens Advice network across England and Wales.

Contact us

Phone us 0344 411 303
Arrange a face to face appointment, get email or webchat advice, and find our location.

Our location and opening times

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities


Received an energy ‘back bill’? We’ve put in place strict rules suppliers must stick to for unbilled energy beyond 12 months. Learn more and who to contact if you’re having problems ➡️

New @CitizensAdvice stats for 2018/2019 show that we helped 2.7 million people in person, by phone, email or web chat. Read how we’re planning to reach more people

If your tenancy is coming to an end, you should know that your landlord can’t take money from your tenancy deposit for ‘reasonable wear and tear’.

Learn more about how to get your deposit back here

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