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Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales) 

Visit us: Citizens Advice Worcester, The Hopmarket, Foregate Street, Worcester. WR1 2RS Monday – Friday 9.30 am – 4 pm (closed all day closed Thursday).

For online advice visit: citizensadvice.org.uk/helptoclaim